Magento Support

Whether it's ongoing or emergency support, our certified team of Magento developers and ecommerce specialists is on call to help with any task.  Get the support you need, how you need it, when you need it.

Magento Support Services & Packages: Experts Ready to Help
1

Ongoing Technical Support

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Ongoing Technical Support

We provide dedicated support staff for ongoing maintenance, updates, and store operations. Eliminate the headaches and rely on our trained technical staff to keep your store running flawlessly.

2

24 Hour Monitoring

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24 Hour Monitoring

Reduce costly downtime with 24/7 monitoring and emergency support from certified Magento developers. We implement the latest tracking tools to monitor the status of all your platform and have staff on call to minimize the impact of unexpected problems.

3

Onsite Magento Training

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Onsite Magento Training

We help inhouse teams gain the knowledge and skills to maximize efficiency, reduce operational costs, and get the most out of your Magento ecommerce platform.

4

Continuous Magento and Extension Updates

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Continuous Magento and Extension Updates

We keep your existing Magento platform running smoothly and secure by making sure you are using the latest security updates and patches. Stop worrying about new security releases or new features, we test and implement new updates continuously so you don' have to.

Some of our related work

James Free Jewelers

Growing into an online jewelry giant, they needed an upgrade to the Magento 2.3 platform with a robust set of tools to support their digital transformation roadmap.

Stella & Dot

Migration onto a new Magento platform and implementation of tools and features to support their unique direct sales business model.

Central Group

Enable their core digital transformation project by developing their individual digital lifestyle platforms.

PCA Skin

Launch a new, scalable market for PCA Skin's omni-channel B2B and B2C business on a new Magento Enterprise application.

What our clients say

MW2 has proven to be a successful partner in our enterprise organization as they have an in-depth capacity which allows us to have access to all different kinds of expertise.

CEO, Central Group

5

Project management is one of their true strengths—they’re masters at it.

COO

MW2 was a partner who could provide a full range of agile development for our Magento Enterprise site. Their experience, knowledge of coding, and understanding of how to get the most out of Magento make them our long-term partner.

Chief Technology Officer

Magento Support for some of the biggest names in ecommerce.

Other MW2 Services

Magento Training

Magento Development

Ecommerce Services & Strategy

Magento B2B Development

Magento Business Intelligence (BI)

Magento Store Operations

User Experience Design

Ecommerce Platform Selection

Magento Integrations

Magento Hosting

Digital Marketing

SEO Optimization